When to contact your bank — before or after finding the property?
This is the question everyone asks. The honest answer: both. A mortgage is built in several steps, and each one matches a different bank contact.
Step 1 — Before the visits: you obtain an agreement in principle (also called pre-qualification). The bank assesses your borrowing capacity based on your income and gives you an indicative range.
Step 2 — After the sale agreement: you submit a firm application. This time the bank analyses the property itself (valuation, mortgage) and issues the official offer.
If the bank refuses your file afterwards, the suspensive condition for loan approval protects you — but it must be explicitly written in the sale agreement. Without it, you can lose 5 to 10% of the property price in compensation.
Which bank to choose — your current bank, a broker or a competitor?
You have three options to get your mortgage. Each has its strengths. The most common mistake is to stick with your historical bank out of convenience.
| Option | Advantages | Disadvantages |
|---|---|---|
| Your current bank | Already knows your profile, faster file, sometimes better relationship offer | No competitive pressure, you negotiate from a weak position |
| Mortgage broker | Compares 10+ banks in a single process, market expertise, time saving | Fees (often paid by the bank, sometimes by you), variable quality |
| Competing bank | Often better offer to attract a new client, negotiation leverage | Requires transferring your accounts, heavier file to put together |
In practice, the winning combination: your bank + a broker + a competing bank. You put all three in competition. Always check that the broker is registered as a mortgage credit intermediary with the FSMA — it's mandatory in Belgium.
Many people think their bank will "reward them" for 10 years of loyalty. The reality is more nuanced: loyalty helps marginally, but competitive pressure weighs 10 times more heavily in the final negotiation.
The documents to prepare — the complete checklist
A complete file on the first try is a file that moves fast. Here is everything you need for a serious bank appointment. Print this list before your meeting.
What the bank will analyse in your file
Understanding the criteria means knowing where to push. The bank does not decide on a feeling — it follows a precise analysis grid, framed by the recommendations of the National Bank of Belgium (NBB).
- Borrowing capacity — Your monthly repayments must not exceed about a third of your stable net income. Calculate yours here.
- Personal contribution — The higher it is, the better your rate. A contribution of 20% or more sends a very positive signal.
- Borrower profile — Professional stability (permanent > fixed-term > recent self-employed), age, family situation, banking history.
- Guarantees — The mortgage on the property itself, sometimes supplemented by a mortgage mandate or a guarantor.
- The property — Location, condition, appraised value, EPC. A property with a poor energy rating can reduce the LTV granted.
Since the 2020 NBB recommendations and the European regulatory evolution, banks take the EPC into account: a property rated F or G generates heavier energy costs that reduce your effective repayment capacity.
How to optimise your file before the appointment
Do you have 3 to 6 months ahead of you before walking through the door? Make the most of it. Here are the concrete levers that make the difference on your file.
🧮 Know your borrowing capacity before the appointment
Our free simulator calculates your maximum capacity based on your income, expenses and contribution — in 2 minutes.
The appointment itself — questions to ask
The appointment is a two-way conversation. The bank assesses your profile, but you also assess their offer. Come with a list of precise questions. Here are the most important ones.
- Fixed or variable rate — what formulas do you offer (10/5/5, 20-year fixed, etc.) and what are their exact rates today?
- Loan duration — what duration do you propose, and what is the maximum duration accepted given my age?
- LTV ratio — up to what percentage of the property's value do you lend me?
- Modulation — can I temporarily suspend repayments in case of hardship?
- Outstanding balance insurance — is it mandatory at your bank? Am I free to take it elsewhere?
- Early repayment fees — how much if I repay early or refinance elsewhere? (legal max: 3 months of interest)
- File fees — what is the amount and is it negotiable?
- Account domiciliation conditions — which accounts/products must I open to benefit from the best rate?
Write down the answers. Systematically ask for a detailed offer on paper — the amortisation schedule, the APRC, the additional fees. That's what will allow you to objectively compare the proposals later.
Negotiating your rate — the real levers
The displayed rate is never the final rate. The negotiation margin is real, generally 0.2 to 0.5%, which represents €5,000 to €15,000 on a €250,000 loan over 25 years. It's worth pushing.
| Negotiation lever | Estimated impact on the rate |
|---|---|
| Domiciling your salary in the bank | −0.10 to −0.20% |
| Taking home insurance with them | −0.05 to −0.10% |
| Presenting a written competing offer | −0.15 to −0.30% |
| Contribution ≥ 20% of the property price | −0.10 to −0.25% |
| EPC A or B (efficient property) | −0.10 to −0.15% (green loans) |
Compare at least 3 written offers. Present the best one to your preferred bank and ask them to match or beat it. It's the most effective method, and 100% legal.
If you are considering a property as a rental investment rather than a primary residence, the conditions change (LTV reduced to 80%, slightly higher rate). First check the profitability of the project before starting the negotiation.
Agreement in principle, firm offer, authentic deed — don't confuse them
Three different documents, three different steps. Many buyers confuse them — and some sign a sale agreement believing that the agreement in principle guarantees their financing. Wrong.
As long as you don't have the firm offer signed by the bank, your financing isn't secured. That's why the suspensive condition for loan approval in the sale agreement is absolutely essential: it allows you to cancel the sale if the bank ultimately refuses the loan.
Source: Notaire.be — The sale agreement and its conditionsAlso think about deed fees and registration duties, which vary widely by region: Brussels (12.5% with allowance), Wallonia (3% under conditions) or Flanders (2% under conditions). Our overview compares the three.
- Clearly defined deadline (often 30-45 days)
- Maximum amount and interest rate indicated
- Obligation to present at least 2 written refusals if the bank says no
Mistakes to avoid
Before signing anything, read our complete guide on the most common mortgage mistakes. The worst are almost always the same: rushing into the first offer, neglecting outstanding balance insurance, forgetting early repayment fees, underestimating additional costs (notary, registration duties, mortgage registration fees).
If your situation is complex (self-employed, unmarried couple, first purchase with regional aids such as the BIM/MAF), do not hesitate to see a broker or an independent advisor before the bank. This can save you unnecessary refusals.
And once the bank is OK, don't forget the next step: the complete checklist before signing the sale agreement, and the real estate deal analysis to verify that the price paid is consistent with the market.
In summary — the key points to remember
- Contact your bank in two stages: agreement in principle before the visits, firm application after the sale agreement.
- Consult at least 3 institutions: your bank + a broker + a competing bank.
- Prepare a complete file: payslips, tax return, 3-month bank statements, contribution, sale agreement, EPC.
- The bank analyses 5 axes: capacity (1/3), contribution, profile, guarantees, quality of the property.
- Optimise your file 3-6 months before: no overdraft, regular savings, no recent job change.
- At the appointment, ask the 8 key questions and demand a detailed written offer.
- Negotiate: real margin of 0.2 to 0.5% thanks to competition, domiciliation and contribution.
- Never sign a sale agreement without a clearly worded suspensive condition for loan approval.